物流政策

VibeNailsLab Shipping Policy

Order preparation
Orders are prepared with care before shipment. Preparation time may vary during product launches, holidays, and other high-volume periods. You will receive a shipping confirmation when tracking information becomes available.

Shipping rates
Free shipping is available on qualifying orders over $49. Any other available shipping rates and methods are shown at checkout before payment.

Delivery estimates
Delivery times vary by destination, carrier, customs processing, weather, and other conditions outside our control. Estimated delivery dates are not guaranteed.

Tracking
When tracking is available, it will be sent to the email address used at checkout. Tracking updates may take time to appear after a label is created.

Address accuracy
Customers are responsible for providing a complete and accurate delivery address. Contact us immediately if an address needs to be corrected. We cannot guarantee changes after an order has entered fulfillment.

International orders
International customers are responsible for any customs duties, import taxes, or local fees charged by the destination country unless stated otherwise at checkout.

Lost, damaged, or missing orders
If your order arrives damaged, defective, incorrect, or incomplete, contact us within 7 days of delivery with your order number and clear photos or video. For packages that appear lost in transit, contact us so we can review the tracking information and work with the carrier.

Contact
For shipping support, use the Contact Us page on vibenailslab.com and include your order number.